Frequently Asked Questions

Traditional Cognitive Behavioral Therapy (CBT) targets the surface thoughts that influence behaviors and actions. Neuro-Emotive CBT is a sophisticated approach to CBT that delves deeper, addressing the emotional neurology and establishing rapport and trust. It employs a distinct framework to contest thoughts, aiding individuals in comprehending the interconnection between their emotions, behaviors, and self-concept, as well as enhancing their ability to connect with others.

Individuals' first sessions are based on understanding the client/patient, teaching them the basic skills and framework of thought processes, and working on changing behaviors and emotions that are problematic for the individual.  Through learning, practice, and implementation, individuals begin to shift their attitudes to begin looking at the world with a new perspective. Equipped with tools to change behaviors, they will learn to make stronger connections with other people and better understand themselves.  After learning the foundational elements, we can start to use this new framework of thinking to help. 

Only you can determine this for yourself. We have observed remarkable results among the thousands of individuals treated. However, outcomes differ depending on each person's capacity to integrate the skills and apply them in their lives. You must be willing to feel better and undertake the necessary work. If you adhere to the steps and commit to the process, you will see improvement, with many experiencing significant progress.

Personality disorders such as Borderline, Antisocial, and Narcissistic, along with Reactive Attachment Disorder, Psychosis, active substance abuse, active Anorexia or Bulimia without medical supervision, unmedicated Bipolar Disorder, unmedicated Schizophrenia, and certain types of Traumatic Brain Injury.

Each individual possesses distinct learning styles and capabilities. Our program is tailored to accommodate every person's pace, comprising 13 modules that progressively build upon each other. Completion time may vary as some may grasp the content more swiftly than others. Our aim is to educate and nurture self-empowerment. Gaining a new perspective on the world can change one's emotions and interactions. The Parent Empowerment Training stands out by involving and transforming the whole family. Although it teaches the same skills, the methodology is unique and relies less on module-based instruction.

Sessions occur weekly at a set time and typically last between 45 to 55 minutes. We require a minimum of 24 hours' notice for cancellations. Bi-weekly or monthly sessions are not available unless you are attending a group,  have completed the program or require only maintenance.  In some cases, such as with OCD,  may require additional days temporarily when doing Exposure Response Therapy.  We will discuss treatment after an assessment is completed. 

Our program is usually at capacity, but we do have openings when participants graduate. At such times, we reach out to those who have filled out our online form. Should an opening arise, we will contact you to discuss our program's details, go over the costs, and you can decide if it suits your needs. We recommend that you keep looking for support elsewhere if we're unable to accommodate you. Openings become available every few weeks, although Dr. Cordier has very limited availability and openings.

The program operates on a "pay as you go" basis. There is a monthly program fee of $75, in addition to the copay or out-of-pocket expenses for your individual, group, or parent empowerment training sessions if you are utilizing insurance. This fee is not applicable for out-of-network payments. Please see the cost page for more specific information.

No. we do not provide specialized testing evaluations. Instead, we incorporate a biopsychosocial evaluation into our treatment program.  We also can not ethically offer assessments to people in our care for legal purposes.  

No, the cost of the treatment workbook is covered by the program fees. The workbook acts as a guide throughout the therapy and includes examples and exercises to help practice skills.

No, but remember, practice leads to improvement. We provide guidance, yet the choice is yours. We'll consistently practice and work during sessions, but external practice is advantageous—about 10 to 15  minutes per week. We suggest integrating your skills into your everyday routine for the best results.

Parent Empowerment Training may not always be necessary. Its need can vary depending on the child or teen's specific issues or age, as well as the treatment plan recommended by the counselor.  However, with children under the age  of 14, parents/guardians are part of the process. 

For some providers, we accept Anthem, Cigna, and Medicaid insurance.  We are not paneled outside of Connectitut. Outside of Connecticut we offer coaching sessions,  and although they are very effective tools, they do not replace working with a licensed provider from your state. 

The session fee is $225.00 (with NO insurance)  for Dr. Cordier and $150.00 for other counselors, with a sliding scale available for those with active insurance. Additionally, there is a monthly program fee of  $75.00. If you possess out-of-network benefits, you may receive reimbursement from your insurance company for part or all of the costs. We can furnish a monthly statement upon request, which you can submit to your insurance company.  We will go over estimates with you in our consultation. It is important for you to understand your insurance prior to committing to services, as we are not responsible for approval or denial for coverage. 

We do not verify benefits. Please be sure that you understand your insurance coverage, what your copay is or if you have a deductible.  You can call your insurance company to verfiy.  We also do not accept EAP visits. 

 It is the patient's responsibility to know their own coverage. Copays for service are typically the cost of your copay for regular doctor visits. We do not guarantee coverage, as it is always determined by your individual insurance company.  Payment is due at the time of service. We will charge any back balance in full, unless a payment arrangement is made. 

No. The program fee is not a billable service.  

You have the option to withdraw from the program at any time for any reason. You will not be held responsible for any additional payments provided you have informed the office of your decision to be removed from the schedule. Failure to notify us at least 24 hours before your next session, or missing scheduled appointments without notice, will result in no-show/no-call fees. To prevent these extra charges, it is crucial to maintain communication with the office.

Yes, regardless of the reason, being 15 minutes late to a session is deemed a late cancellation. Failing to call or show up for a scheduled appointment is considered a 'No Call or No Show'. The fee for either is $95 per individual session and $50 for a group session. Some exceptions applies. 

The program is tailored to the pace of the individual receiving treatment. It is designed with particular skills in mind, and focuses on the patient's application of these skills as they address their personal issues. Additionally, we provide a maintenance program.

This approach to therapy is structured and skill-based, incorporating psychoeducational elements with talk therapy. Trust and rapport are fundamental to effective therapy and positive treatment outcomes. Engaging in discussions about life events remains an  component of our  therapeutic process.

We do not currently provide in person sessions, with some exceptions. 

Our shift to online therapy has proven to be highly successful. However, we do not treat children at present, as their attention spans and our conviction that they benefit more from in-person sessions preclude this.

We take Anthem, Cigna, and Medicaid for the State of CT. We do not accept Medicare or Medicare w/Medicaid at this time.  Please note there is a monthly program fee of $75.00. You must be residing in the state of Connecticut for therapy.

We will provide coaching services only, using the NE-CBT model. We are currently not licensed in any other state. 

We do not handle out-of-network benefits, but we will provide a monthly statement for you to submit for reimbursement. Please verify with your insurance provider if you have out-of-network benefits and the submission process. The initial clinical session is priced at $175.00, followed by a charge of $125 for each subsequent session.