Office Policies

If your call to us is prompted by an emergency suicide attempt or threatened to attempt suicide, you must go to the nearest hospital immediately for an assessment and safety.   We can help, but safety is first.  You call 911, National Suicide Hotline: 1-800-203-1234 or 2-1-1.  We can help you feel better, but the first step is stabilization.  Or you can go directly to the emergency room of your local hospital.   We can help you sort it out and learn skills to look at life with hope and promise. 

Any treatment for suicidal ideation, acute anxiety symptoms that involve complex mental health issues for children and teens - ANY treatment plan that includes parent empowerment training is a requirement.  Non-compliance of treatment,  treatment will be discontinued and you will be referred to a community mental health center.  Please note,  all children in the program require parent empowerment training.  Your therapist will discuss the elements of the treatment plan. 

To be officially a part of our program, all paperwork must be submitted. Including any requested prior treatment summaries. If you are coming from a hospital or, have seen 2-3  different therapists over a span of 12 months, we require a summary from your last therapist. 

We have pay as you go, to help keep the costs of treatment lower.  If a card is not active on file, we will charge a $15 dollar late fee. We process all payments every Thursday morning between 9am-noon.  If you are having a problem with your card please notify the office to make another form of payment. 

Individuals are responsible for knowing their insurance. If providing insurance the insurance policy must be active. A copy of the insurance card front and back and active drivers license must be emailed to info@americancbt.com.   

Please note that we do not provide statements or insurance breakdowns. Payment receipts will be sent to your email address for every payment processed. If you need reimbursement for out-of-network benefits, you must request a summary. Payments are due at the time of service and we do not carry a balance. Any outstanding balance must be paid or arrangements made with our office staff. If your balance exceeds $200 without a payment plan, your treatment may be suspended. We will provide you with a referral to a local community mental health center in that case..

We charge an hourly fee of $150 for preparing reports or letters for colleges or schools. For legal reports pertaining to accidents or legal cases, the fee is $275 per hour, payable in advance before release. While we do not provide session notes, we can offer a summary at the rate of $275 per hour. The fee for sending a letter on your behalf to confirm session attendance is $150 per letter. Please be advised that we do not offer recommendations for child custody cases.

We accept only one form of payment for services. In cases where parents are divorced, one parent must take legal responsibility and make arrangements to be reimbursed by the other.

We do not provide medication management as a service. 

Our practice does not offer assessments solely for diagnosis purposes. If you are seeking a Neuropsychological examination, this service is typically provided by a Psychiatrist or a Ph.D. who specializes in diagnostics. We conduct standard biopsychosocial assessments to establish a preliminary diagnosis as part of the NE-CBT treatment planning process.

We are sorry to inform you that we do not offer treatment for substance abuse. To be eligible for our program, you must have been free from substance use for at least six months. We suggest that you seek assistance from a professional drug and alcohol program or counselor.

Given the complexities of eating disorders such as anorexia and bulimia, treatment and support can only be provided when a dietitian and medical doctor are available to monitor weight and manage medication, or if the individual is enrolled in an ongoing program. Adherence to the treatment program is crucial, and without it, support services will cease and the individual will be directed to a structured treatment program.

A 48-hour notice is required for appointment cancellations. The cancellation fee is $95.00. If a subsequent appointment is scheduled and also missed, you will be charged for both sessions.

NE-CBT is a specialized program developed by the Cordier Institute. Treatment can only be administered by certified NE-CBT providers who have undergone training at the Cordier Institute. The training consists of an intensive 13-week period, along with annual sessions to sustain proficiency. Program Fee $75.00